Master of Public Service Administration (MPSA) Capstones

During their second year, MPSA students participate in two semesters of capstone research courses. These courses allow students to tackle a problem or project in the real world, often working in conjunction with a government agency or nonprofit organization. Designed to test the knowledge and abilities students have developed through their previous classes and experiences, capstones necessitate strong teamwork, careful research, writing ability, and often a large amount of ingenuity in identifying ways to approach an issue or find a solution.

Past and current capstones include the following:


2012


Development in Rural Texas: An Assessment of TEEX Economic Development Reports

Client: Knowledge Division of the Texas Engineering Extension Service

The Development in Rural Texas report provides an evaluation and assessment of economic development recommendations made by the Texas Engineering Extension Service (TEEX). Due to the nature of its work, TEEX seldom has an opportunity to revisit the communities it has worked with in the past. In 2011, the Bush School of Government and Public Service was contacted with the opportunity to assist in evaluating several of the economic development recommendations and plans put in place by TEEX. The Capstone group evaluated ten TEEX reports that were written from 2006-2009. Their subjects vary between facility development plans to regional economic development strategies.


2011


Immigration Reform: Policies and Implementation

Client: Accenture

How will comprehensive immigration reform (CIR) affect federal agencies? Determining the specific implementation demands likely to result from comprehensive immigration reform legislation without knowing the specific policy elements that will be enacted is a difficult task. This Capstone class presented a broad overview of the effects of likely policy changes by conducting in-depth interviews with eleven-stakeholder groups, a comprehensive literature review, detailed investigation of relevant case studies, and analyzing public opinion polls. Probable areas of policy focus identified through stakeholder interviews were border and interior enforcement, employer regulations, guest worker/visa programs, and legalization. These policy focus areas create corresponding implementation concerns for the numerous agencies charged with immigration reform implementation, including: technology, personnel, management, and funding. Technology concerns for employer regulations would include improving the current E-Verify system to avoid errors. Personnel concerns for legalization would include capacity strain for U.S. Citizenship and Immigration Services as it confronts the likely increase in legalization applications. Management concerns for enforcement would include improving collaboration and communication among federal agencies to improve database linkage and information sharing. Funding concerns include additional appropriations for agencies to deal with increased enforcement activities, application processing, and the like. Regardless of the legislation passed, agencies will be forced to address long-standing challenges. Many of these challenges can be addressed only through costly measures, thus, contracting options offer a viable solution. Several programs provide future growth platforms for contractors, including technology consulting and management consulting. The uncertainty surrounding the immigration reform debate prevents definitive analysis of what changes CIR will bring but, by identifying policy areas and implementation concerns, this Capstone class provides an impartial and enduring approach to the issue of immigration reform.

A Study of Dual Credit Access and Effectiveness in the State of Texas

Client: Greater Texas Foundation

In 2010, with the support of the Greater Texas Foundation (GTF), the Bush School of Government and Public Service at Texas A&M University initiated a study of dual credit opportunities in the state of Texas. Through a Capstone course directed by Prof. Jeryl L. Mumpower, Director of the Master of Public Service and Administration Program, this group was charged with analyzing and presenting data related to both the degree of access to dual credit resources throughout Texas, as well as the effectiveness of dual credit opportunities by type. The Greater Texas Foundation further charged the Capstone group with examining the dual credit opportunities for minority, low-income, and rural populations. Throughout a year-long course of study, the Capstone team worked to collect data regarding these issues. We hope that this study will provide a valuable resource for our client, the Greater Texas Foundation, as well as for researchers and practitioners in Texas and throughout the nation.

In examining dual credit in the state of Texas, the Capstone team identified seven research questions of particular interest to GTF, falling within two topic areas: access to dual credit and the effectiveness of current dual credit programs.

Access to Dual Credit Programs
1. Where are dual credit programs available in the state of Texas?
2. How many students participate in dual credit programs?
3. What is the level of participation for rural, economically disadvantaged, and minority students?
4. What factors affect whether students participate in dual credit courses?

Effectiveness of Dual Credit Programs
5. How does postsecondary performance of dual credit participants compare to students who didn‘t participate in dual credit programs?
6. Do certain high schools have dual credit programs with graduates who fare better than those from other programs?
7. Which dual credit models have the best rates of postsecondary enrollment and graduation among their graduates?

This study has involved two primary efforts. The first was an extensive review of relevant literature to provide a thorough backdrop for analyses of the Texas situation. The second was original analyses of data collected and compiled by members of the Bush School Capstone team.

Texas Department of Public Safety Homeland Security Threats and Operations

Client: Texas Department of Public Safety

The capstone team worked on two capstone projects for the Texas Department of Public Safety (DPS). One was an assessment of spillover violence from Mexican cartels and transnational gangs in Texas, including topics such as the definition of spillover violence, the characteristics of violent crimes related to drug trafficking organizations (DTOs), the victims of the violence, causes of the violence, quantifying DTO violence, and whether the violence in Mexico is moving to the United States. The research also included the national and border state perspective of spillover violence, federal funding levels for border security, programs to address spillover violence and border security, and spillover violence data collection mechanisms used in Arizona, New Mexico and California compared to Texas. The second project was the impact of violent domestic gangs in Texas, including information on gang size and membership in Texas, sources and affiliations of Texas gangs, and gang recruitment and growth. The team also provided DPS with feedback and local evaluation of the statewide gang-monitoring database, allowing DPS to consider ways to improve the system and increase its use.

Mapping the Nonprofit Infrastructure: A Comparison of Capacity Building and Related Resources in Texas and Beyond

Client: OneStar Foundation

The "Mapping the Nonprofit Infrastructure: A Comparison of Capacity Building and Related Resources in Texas and Beyond" Capstone Project was conducted for OneStar Foundation: Texas Center for Social Impact in Austin, Texas, with support from the Meadows Foundation in Dallas, Texas. This capstone research is a follow-up study to a single study of Texas' nonprofit infrastructure, carried out by a Bush School Capstone Team during 2009-2010. In the present study, a national comparison of the nonprofit infrastructures of all 50 U.S. states and a detailed analysis of the nonprofit infrastructure of Texas and seven comparison states was performed, in an effort to answer the following research questions: What is the relationship between the strength of the nonprofit sector and the nonprofit infrastructure? How do the Texas nonprofit infrastructure and systems of support compare to other states, and how can the infrastructure and systems be improved?

Using a mixed-method quantitative and qualitative research design (involving economic data from the National Center for Charitable Statistics, Foundation Center, US Census and labor data, GIS analysis, and document analysis) and extant framework for nonprofit infrastructure (developed by David Renz, University of Missouri-Kansas City, Midwest Center for Nonprofits, 2008), the nonprofit infrastructures of the states were compared and contrasted to better understand the characteristics of strong and weak infrastructures. Texas was found to have a fairly weak infrastructure. Recommendations were made to strengthen the nonprofit infrastructure in Texas, with emphases on ways to strengthen charitable giving, nonprofit association, and self-regulation and to enhance collaboration and networking among foundations and nonprofit management support organizations. In tandem to this research, capstone students also carried out a literature review and analysis of statewide survey of nonprofits relating to capacity building needs, in support of the Texas legislative Task Force on Strengthening Nonprofit Capacity, a task force organized by Texas Health and Human Services Commission under House Bill (H.B.) 492 and implemented in partnership with OneStar Foundation.

Expansion Management Model

Client: Abriendo Puertas

Abriendo Puertas is a small, education non-profit using parental engagement initiatives to reduce the number of Hispanic student dropouts in Texas. To date, Abriendo Puertas has seen much success - both in recognition by external organizations and in the wide support of its parent participants and volunteers. As such, Abriendo Puertas hopes to expand its program across the state, most notably to the Fort Worth area. The nonprofit is interested in solidifying its current operations in the hope of expanding its impact.

Building upon previous research, an Expansion Management Model (EMM) was produced to guide Abriendo Puertas' efforts. Combining research-based best practices, an analysis of the nonprofit's current practices (based primarily on an internal assessment), and a survey of the parents involved with Abriendo Puertas, the EMM includes tailored recommendations to Abriendo Puertas' needs. The Capstone team made four key recommendations:

The Capstone report includes the final Expansion Management Model, complete with a full set of recommendations, a description of the Assessment Tool and Survey, as well as a demographic analysis identifying possible expansion points within the state of Texas.

Introducing... Objectivity: A Texas Redistricting Report

Client: Texas Legislature

Seven Bush School MPSA students spent the spring 2011 semester working with the Texas Legislature in a policy-related capacity. Two reports and a video (the video is accessible at http://www.youtube.com/tamubushschool) were produced by the Capstone team. In the video, Capstone students explain what they did during the session and how their Bush School education enhanced their legislative work.

The report, “Inside Scoop,” tells the story of the 82nd session of the Texas Legislature from the perspective of the students who were there. It offers insights on important substantive issues; the legislative process itself; and, of course, the always-intriguing politics of a legislative session. “Introducing…Objectivity” focuses on one of the most compelling issues of the 82nd session: redistricting. The report provides a review of current redistricting practices across the states and develops four criteria that would increase the objectivity of the process. Using those criteria, the report offers three different alternatives for redrawing the boundaries of congressional districts in Texas.


2010


An Analysis of the Civil Service System of the City of New Orleans

Client: Business Council Of New Orleans And The River Region

The capstone team conducted a comprehensive review of all New Orleans Civil Service System policies and institutional arrangements. The research activity included reviews of the literature on civil service systems; analyses of legal and constitutional requirements for New Orleans and the State of Louisiana; in-depth interviews with dozens of experts and stakeholders who have direct experience with the New Orleans Civil Service System; reviews of all reports, planning documents and evaluations of the New Orleans Civil Service System; and case study analyses of comparable cities and states. The students identified several problems in system recruiting, operations, training, and evaluation and made specific recommendations to overcome these difficulties. The New Orleans mayor has embraced these recommendations and begun implementing them in the Civil Service System. The students participated in city hall briefings and news conferences highlighting their recommendations.

Diversity of Graduates from Professional Degree Programs: The Challenge of Achieving Diverse Applicant Pools and Implementing Successful Recruiting Efforts

Client: Congressional Research Service

The capstone team (1) obtained and analyzed information about pools of job candidates from historically under-represented groups in certain disciplines and (2) reported on mechanisms that had proved effective for recruiting and retaining such candidates. The team analyzed trends and characteristics of these potential applicant pools and identified schools that have graduated the largest numbers of candidates from historically under-represented groups in specific disciplines. The report presents a literature review concerning practices of public and private entities to create and maintain workforce diversity by recruiting and retaining persons from historically under-represented groups. The report also summarizes successful recruitment and retention strategies based on theoretical and practical frameworks used by government agencies, non-profit organizations, and the private sector.

Master of Public Service and Administration Program Review and Evaluation

Client: MPSA Program Director, Bush School of Government and Public Service

Assessing the quality and effectiveness of educational programs is becoming increasingly important. Ensuring the quality of Master of Public Administration (MPA) programs, like that at the Bush School of Government and Public Service, is even more critical. This capstone designed and implemented evaluative methods to assess the MPSA program. The group designed and conducted data collection and analysis to identify the program’s strengths and limitations by collecting alumni feedback. This project helped the MPSA program meet accreditation requirements and provided input to the next self-study report to be completed by the program during the 2012-2013 academic year. The capstone created and distributed an alumni survey to MPSA graduates and conducted alumni focus groups. The capstone report consists of a literature review followed by a summary of the research methodologies applied in the project, and concludes with results and a discussion of the findings.

Organizational Resiliency after Hurricane Ike

Client: Local Municipalities in Louisiana's Cameron Parish and Texas' Bolivar Peninsula, With the Financial Support of the Bush-Clinton Coastal Recovery Fund

Hurricane Ike was the third most destructive hurricane to make landfall in the U.S. Cameron Parish in Louisiana and the Southeast Texas coast of the Bolivar Peninsula, still recovering from earlier hurricanes, sustained catastrophic damage. The capstone focused on three specific long-term resiliency planning projects for client consideration: (1) long-term recovery and resiliency economic development goals; (2) policy options to meet these goals within the context of federal, state, and county/parish policies; and (3) the strengths and weaknesses of each, including implementation challenges. The Cameron Parish work involved analysis of a housing survey of 600 Parish individuals and families, a research project on Geographic Information Systems, and research on business economic factors. The Bolivar Peninsula work involved deliverables to county officials and community members, including an initial research report on economic development opportunities and a second report providing additional details on selected economic development projects identified by Bolivar officials and community members.

Social Service Availability & Proximity And The Over-Representation Of Minority Children in Child Welfare

Client: State of Texas, Department of Family Protective Services

The capstone group assessed whether child welfare services were available and proximal in predominantly low income, black areas with high foster care rates in three southern cities. GIS mapping of services contained in a State 211 community services database revealed that there were no treatment services and/or no public transportation and/or lengthy public transportation times in nearly 25% of the identified areas in the three cities combined. The authors suggest that increasing child welfare service availability and proximity could reduce the overrepresentation of black children in foster care by making services available and proximal to black parents. The authors recommend that child welfare administrators perform annual GIS analyses of State 211 community services databases to assess child welfare service availability. The authors offer a number of recommendations for increasing child welfare service availability and proximity in high foster care areas.