Nonprofit Management Forum
Strengthening the Capacity of Nonprofit Organizations
Friday, April 9, 2010
8:30 a.m. - 4:00 p.m.
Event Agenda
The Annenberg Presidential Conference Center
Texas A&M University
Regular Registration (closes March 31): $50 per person
Featuring:
Elizabeth M. Darling
President & CEO, OneStar Foundation
Robert Egger
Founder & President of DC Central Kitchen
Lester M. Salamon
Director, Center for Civil Society Studies, Institute for Policy Studies and Professor, The Johns Hopkins University
Workshops include:
- Leader Development for Public Service,
Cerami & Pavelka, Texas A&M University - Marketing in Nonprofit Organizations,
Charlie Little, Texas A&M University - Staying Put in the Nonprofit Sector
Hank Roraback, United Way of the Brazos Valley - Organize Your Office in Six Simple Steps,
Holly Uverity, Office Organizers - Four out of five nonprofits use it, but is it working for you?
Sharon Zambrzycki, Volunteer Center - 'Mapping' The Nonprofit Infrastructure Organizations in Texas,
Bush School Capstone
Description
Registration
Agenda
Parking
Contact Information
Workshop Descriptions
Speaker Bios
Description
The Nonprofit Management Forum provides an opportunity for nonprofit staff, board members, students, and volunteers to come together for a day of learning, refreshment, and networking. Participants reflect on the work of the nonprofit sector and gain practical skills that will improve the effectiveness of nonprofits in our community. Bringing together academic researchers, consultants, industry professionals, and aspiring leaders, the forum is a unique learning opportunity.
This year, the spring forum begins with registration and coffee at 8:30 a.m. The opening session begins at 9:00 a.m., and is followed by a plenary session with Elizabeth M. Darling, President & CEO of OneStar Foundation. At 10:30 a.m., there will be three concurrent workshops: Leader Development for Public Service, Organize Your Office in Six Simple Steps, and a third session to be determined. Lunch is provided and includes a keynote presentation by Lester M. Salamon, Ph.D. Following lunch, there are three concurrent workshops: Marketing in Nonprofit Organizations and two others. The day concludes with a reception to network with colleagues.
Registration
Early Registration is $35 and closes March 15. Register Early!
Regular Registration is $50 and closes March 30.
Fee includes parking, morning coffee, lunch, and afternoon refreshments.
Agenda
9:00 a.m.-9:10 a.m. -- Welcome Remarks - Hagler
The Bush School of Government and Public Service
9:10 a.m.-10:10 a.m. -- Opening Plenary - Hagler
Pass the Baton: Moving From Sprints to Relays in the Nonprofit Sector
Elizabeth M. Darling, President & CEO of OneStar Foundation
10:15 a.m.-10:30 a.m. -- Break
10:30 a.m.-11:45 a.m. - Concurrent Workshops
Session 1 - Room 1011B
Organize Your Office in 6 Simple Steps
Holly Uverity
Session 2 - Room 1011C
Leader Development for Public Service
Dr. Joe Cerami & Lindsey Pavelka
Session 3 - Hagler Auditorium
Four Out of Five Nonprofits use it, but is it working for you?
Sharon Zambrzycki
11:45 p.m.-12:30 p.m. - Lunch, Presidential Dining Room
12:30 p.m. - 12:45 p.m. - Break to go to Hagler Auditorium for Lunch Keynote
12:45 p.m.-1:30 p.m. - Lunch Keynote - Room 1011C
The Future of Nonprofit America
Lester M. Salamon, Ph. D., Director, Center for Civil Society Studies, Institute for Policy Studies and Professor, The Johns Hopkins University
1:30 p.m.-1:45 p.m. - Break
1:45 p.m.-3:00 p.m. - Concurrent Workshops
Session 1 - Room 1011B
'Mapping' The Nonprofit Infrastructure Organizations in Texas
Bush School Capstone Group
Session 2 - Room 1011C
Marketing in Nonprofit Organizations
Charlie Little, Adjunct Faculty, Bush School & Donald Burback, Community Relations, Citibank
Session 3- Hagler
Staying Put in the Nonprofit Sector
Hank Roraback, United Way of Brazos Valley
3:00 p.m.-3:15 p.m. -- Break
3:15 p.m.-4:00 p.m. - Afternoon Plenary
How Nonprofits Will Save the American Economy
Robert Egger, DC Central Kitchen
Parking
Parking is restricted to Lot 43 and requires a hang tag that will be provided via mailed confirmation or on the day of the event to all registered participants.
For More Information
Contact Office of Extended Education
Telephone: 1-866-988-BUSH (2874) or 979-862-7810
E-mail: online@bushschool.tamu.edu
Workshop Descriptions
Morning Plenary - Elizabeth M. Darling
Pass the Baton: Moving From Sprints to Relays in the Nonprofit Sector
What kind of race is your nonprofit organization running-a sprint or a relay? Are you dashing alone toward a goal, or working with those around you to accomplish more? Elizabeth M. Darling, President and CEO of OneStar Foundation, will discuss local and national perspectives on the nonprofit sector, and the sector's transition from being seen as individual competitors engaging in charity to a robust social service delivery system where organizations "pass the baton" for greater impact.
Lunch Keynote - Lester M. Salamon, Ph.D.
The Future of Nonprofit America
Dr. Salamon will examine the key challenges that American Nonprofit Organizations face at this time, as well as how nonprofits are responding, and he will outline steps that government nonprofits and philanthropic organizations should consider, going forward.
Workshop 1
Four Out of Five Nonprofits use it, but is it working for you?
Whether you are the staff person responsible for the management of volunteers for a nonprofit organization, chairperson of a committee organizing a program for your child's school, a faith-based leader looking for more effective ways to engage your congregation, or a concerned citizen eager to initiate a new organization, you require a framework to organize your thinking and structure your work with volunteers. Remember, "Volunteer" is a pay grade, not a job title.
Workshop 2
Organize Your Office in 6 Simple Steps
Learn six simple steps to organize your office and keep it that way. We will discuss why clutter accumulates, how to make decisions about your stuff, methods to keep your desk clear, and how to keep track of your current projects.
Workshop 3
Leader Development for Public Service
Under the direction of Dean Dick Chilcoat, the Bush School established a Public Service Leadership Program in 2002. The program is founded on President Bush's ideal that public service is a noble calling and requires men and women of character who can make a difference.
The program is designed to educate principled leaders. The program's mission is to support the faculty and students in educating principled leaders for careers in public service and international affairs, integrating leader development within the Bush School experience, conducting leadership research and outreach activities, and producing leadership publications.
This workshop will introduce participants to the Bush School's Individual Leadership plan. Development planning is a process of learning, self-study and personal growth. A structured action plan can jump-start your momentum for personal development and keep you moving toward your life goals.
The Individual Leadership Plan (ILP) is an ongoing action plan that can be used to facilitate your development as a leader. In the plan, you assess who you are and envision what you want to become as a leader. In doing so, you will complete a Personal Vision Statement, determine your Core Values, and define personal and professional Leadership Development Goals for the three competency areas for Leadership Development - Knowledge, Skills, and Attributes.
The workshop will assist participants in initiating an Action Plan that guides you through the SMART steps to take in order to move from your current reality to the achievement of each development goal.
Workshop 4
Staying Put in the Nonprofit Sector
Finding ways to love your job every day while dealing with volunteers and donors, emergencies, hurricanes, public outcries, and other hazards of following your heart to a nonprofit management position.
Workshop 5
"Mapping" The Nonprofit Infrastructure Organizations in Texas
Presentation of Phase 1 Findings.
Workshop 6
Marketing in Nonprofit Organizations
This workshop overviews and examines the underlying fundamental principles, concepts, and methods of strategic marketing as it is associated with the nonprofit sector. It will introduce marketing as a pervasive societal activity that goes beyond the selling of commercial products and services but emphasizes the skill and techniques necessary to communicate the mission and purpose of nonprofit organizations. Some of the topics included in the workshop will be preparation of the nonprofit marketing plan, fund raising campaigns, segmenting, targeting, and positioning strategy, and other unique marketing skills for nonprofits.
Speaker Bios
Lester M. Salamon, Ph.D.
Director, Center for Civil Society Studies, Institute for Policy Studies and Professor, The Johns Hopkins University
For me, the field of policy studies provides an almost unique opportunity to join the worlds of thought and action to bring knowledge to bear on real-life problems more directly than is usually possible. It also provides an opportunity to go beyond the stereotypes and mythologies that all too often get in the way of serious debate on public problems, both in this country and around the world.
The stereotype that has attracted my attention particularly over the two past decades has been the popular image of the expanding bureaucratic state. Overlooked in this image has been the reality of "third party government," the fact that governments at all levels enlist a variety of "third parties"-lower levels of government, private banks, insurance companies, businesses, nonprofit organizations, and the like-to carry out government programs and respond to public needs. As part of this, I have been exploring the important role that private nonprofit organizations have come to play in the operation of public programs and the solution of public problems both in the U.S. and elsewhere in the world. This set of institutions has grown massively in scope and function in recent decades, yet its presence has been largely overlooked both in academic study and in policy debates. Through the work we are doing at IPS, we are making important headway in remedying this situation.
Most recently, we have succeeded in convincing the United Nations Statistics Division to publish a new Handbook on Nonprofit Institutions in the System of National Accounts, which calls on statistical agencies throughout the world to improve the way they cover nonprofit institutions in basic national economic statistics. To date, 26 countries have agreed to adopt this Handbook and seven of them have generated the new "satellite account" on the nonprofit sector that this Handbook prescribes.
We have also made progress in recent years in shedding useful light on the broader range of "tools" or "instruments" that the public sector is increasingly using to address public problems - loans, loan guarantees, contracting, grants, regulation, vouchers, insurance, and many more. Our recent Oxford University Press book, The Tools of Government, has generated considerable interest and has become the focus of a working group involving senior government, academic, and private sector leaders.
Dr. Salamon is a leading expert on alternative tools of government action and on the nonprofit sector in the U.S. and around the world. He has served as deputy associate director of the U.S. Office of Management and Budget and has taught at Harvard, Vanderbilt, and Duke Universities and at Tougaloo College in Mississippi. He holds a Ph.D. in government from Harvard University and a B.A. in economics and policy studies from Princeton University. He has written or edited over 20 books; his articles have appeared in Foreign Affairs, the New York Times, Voluntas, and numerous other publications. His most recent books include The Tools of Government: A Guide to the New Governance (Oxford University Press, 2002), The State of Nonprofit America (Brookings Institution Press, 2003), and Global Civil Society: Dimensions of the Nonprofit Sector, Volume II (Kumarian Press, 2004).
Robert Egger
Founder and President, DC Central Kitchen
Robert Egger is the Founder and President of the DC Central Kitchen, the nation's first "community kitchen", where unemployed men and women learn marketable culinary skills while donated food is converted into balanced meals. Since opening in 1989, the DCCK has distributed over 20 million meals and helped 700 men and women gain full-time employment.
Robert served as the Co-Convener of the first Nonprofit Congress in 2006, and was the founding Chair of the Mayor's Commission on Nutrition, and Street Sense, Washington's "homeless" newspaper.
Robert has been on the Non Profit Times "50 Most Powerful and Influential Nonprofit Leaders" list in 2006, 2007, 2008 and 2009. He was the recipient of the Restaurant Association of Metropolitan Washington's 2007 "Lifetime Achievement" award and the 2004 James Beard Foundation "Humanitarian of the Year" award. He has also been named an Oprah Angel, a Washingtonian of the Year, a Point of Light and one of the Ten Most Caring People in America, by the Caring Institute. He is also a 14-gallon blood donor to the American Red Cross.
Robert's book on the non-profit sector, Begging for Change, received the 2005 McAdam Prize for "Best Nonprofit Management Book" by the Alliance for Nonprofit Management.
Robert currently leads the V3 Campaign, which educates politicians to the economic contributions of America's nonprofit sector. Robert speaks nationally and internationally on hunger and homelessness, social enterprise and nonprofit unity. For a complete list if speaking engagements, or to access Robert's op-ed, podcasts, videos or blogs, please go to www.robertegger.org.
Elizabeth M. Darling
President & CEO, OneStar Foundation
Elizabeth Darling is a highly accomplished public service leader. She has a broad background in public policy, community development, and social service delivery at the local, state, and federal levels, as well as extensive experience in community affairs.
In February 2009, Texas Governor Rick Perry appointed Ms. Darling as the President and CEO of OneStar Foundation: Texas Center for Social Impact. Shortly thereafter, Elizabeth was named Woman of the Year in Nonprofit and Social Services by the National Association of Professional and Executive Women (NAPEW). She was selected from thousands of candidates based on her outstanding accomplishments, leadership, and service. More about Ms. Darling's award is located here.
Before coming to OneStar, Ms. Darling was Chief Operating Officer of the Corporation for National and Community Service (CNCS) in Washington D.C., where she provided oversight and management of all CNCS national programs, including AmeriCorps, Senior Corps, and Learn and Serve America, as well as the Offices of Grants Policy and Operations, Leadership Development and Training, and Emergency Management.
In 2003, Ms. Darling was appointed by the governor of Maryland to serve as Deputy Secretary of the Maryland Department of Human Resources, where she oversaw the Office of Planning and five administrations: Child Support Enforcement, Child Care, Social Services, Family Investment, and Community Services.
President George W. Bush asked Ms. Darling to assume the role of Founding Director of the Center for Faith-Based and Community Initiatives at the U.S. Department of Health and Human Services in 2001. She coordinated the department's efforts to identify and remove barriers to the participation of faith-based/community groups in accessing federal funds. She was later appointed Advisor on Presidential Initiatives to the Commissioner for the Administration for Children, Youth, and Families (ACYF). In this capacity, she worked across the four bureaus within ACYF -- Head Start, Children's Bureau, Child Care, and Family and Youth Services -- where she promoted numerous initiatives, including the President's Early Childhood Literacy program, Good Start, Grow Smart, as well as intergenerational programs and positive youth development.
In 1997, Texas Governor George W. Bush appointed Ms. Darling to the Board of the Texas Department of Human Services, where she later became Vice-Chair with policy and program oversight for TANF, Food Stamps, and Medicaid eligibility, as well as regulating long-term care facilities for the elderly and disabled.
Ms. Darling is a graduate of Baylor University with a Bachelor of Science in English/Education. She was certified in Nonprofit Leadership and Management in 2001, and completed Senior Executive Service Training on the President's Management Agenda in 2002. She has served on a number of Texas state and local boards and commissions. She has three children and resides in Austin.
Hank Roraback
United Way of the Brazos Valley
Hank Roraback is a native of Houston, and a 1983 graduate of Texas A&M University. He received his MBA with an additional Certificate in Marketing from the University of Phoenix in 1996. He is the President and CEO of the United Way of the Brazos Valley, which serves the seven Brazos Valley county area. It was founded in Bryan, TX in 1973, and helps raise badly needed funds spent by local partners to achieve long-term community change, plus offers 24/7 information and referral services through its 2-1-1 call center, and serves in a collaborative role helping the community identify and address many vital issues. He is active in the Bryan/College Station community, and serves on the Advisory Committee for the Junior League of Bryan/College Station, is a Meal Team Co-leader with his wife at Saint Thomas Aquinas church, is a member of the Advisory Committee for the Bush School at Texas A&M, is a member of the Unmet Needs Committee which is utilized in times of community emergency, was involved in founding the B/CS Family Solutions group, assists as a member of the Community of Promise Board. He serves the Texas A&M Health Science Center as a faculty member for their Leadership in Medicine class and as an instructor in the Corps of Cadets Ethics and Leadership program. Hank and his wife Annette live in College Station with their three boys, where she is Assistant Principal at Pebble Creek Elementary, and spend their free time remodeling their home, gardening, and supporting their boys by attending a variety of sporting events in the surrounding area.
Holly Uverity
Office Organizers
Ms. Uverity is one of a handful of Certified Professional Organizers in the world. She founded Office Organizers (www.OfficeOrganizers.com) in 1993 and is recognized as a leader in the industry. Office Organizers is a professional organizing and productivity consulting firm and helps its clients lead more productive business lives. Ms. Uverity currently serves in leadership positions in the National Association of Professional Organizers (NAPO), the Houston Chapter of the National Association of Women Business Owners (NAWBO), the Board of Certification for Professional Organizers (BCPO) and is a graduate of Leadership North Houston.
Sharon Zambrzycki
Volunteer Center
Professional experience includes nonprofit and volunteer management of multi-faceted nonprofit organizations, community relations staff at a nationally recognized university, national meeting planner for a medical device conglomerate, public servant in state government, and administrator of a long term care facility.
As a consultant to nonprofit organizations, Zambrzycki has presented training and consulting on Ethics; Capacity Building; Intergenerational Programs; Strategic Planning; Alzheimer's Disease and Dementia; Volunteer Management, Special Events; Time Management; Communication; Diversity; Team Building; Conflict and Change Management; and Personal Motivation.
Joseph Cerami, Ph.D.
Senior Lecturer and Director of the Public Service Leadership Program
In August 2001, Dr. Cerami joined the Bush School of Government and Public Service at Texas A&M University, teaching National Security Studies in the Master's Program in International Affairs. He was appointed as the founding Director of the Bush School's Public Service Leadership Program in 2002. During a 30-year military career, Colonel Cerami (U.S. Army, Retired) served in Germany, the Republic of Korea, and the U.S. as a Field Artillery officer, operational planner, and strategist. His last assignment was as the Chairman of the Department of National Security and Strategy at the U.S. Army War College, Carlisle Barracks, Pennsylvania, from 1998-2001. From 1993-1998, he served on the faculty there as Director of International Security Studies. From 1980 to 1983, he was Assistant Professor of Political Science at the U.S. Military Academy, where he taught International Relations and Politics and Government. He has a B.S. in Engineering from the U.S. Military Academy at West Point, an M.A. in Government from the University of Texas at Austin, and an MMAS in Theater Operations from the School of Advanced Military Studies at Fort Leavenworth, Kansas. He is a graduate of the Army War College. In 1995, he was awarded a Certificate from the John F. Kennedy School of Government, Harvard University, Program for Senior Officials in National Security. Dr. Cerami completed his doctoral studies in the Penn State University's School of Public Affairs. He and James F. Holcomb, Jr., are the co-editors of the Army War College Guide to Strategy.
Lindsey K. Pavelka
Assistant Director, Leadership Program
Lindsey K. Pavelka joined the Bush School of Government and Public Service at Texas A&M University as Assistant Director of the Public Service Leadership Program in August 2006. Her passion for leadership education has generated numerous opportunities for her to support Texas A&M University students' leadership development through teaching, workshop facilitation, and program development.
Ms. Pavelka received her B.S. in Agricultural Science and her M.Ed. in Leadership Education from the Department of Agricultural Leadership, Education, and Communications at Texas A&M. Continuing in the department as a Lecturer in Leadership Development, she taught numerous undergraduate courses, including Professional Leadership Development, Principles of Planned Change, Team Learning, and Senior Capstone Seminar.
Ms. Pavelka continually pursues opportunities to facilitate personal and professional development for youth and young adult audiences. She has developed programs for organizations and agencies such as Texas AgriLife Extension, Pennsylvania State 4-H, Ellison Leadership Academy, and Texas A&M's Leadership Living Learning Community (L3C). She also is a certified facilitator of The LeaderShape Institute, Covey's 7 Habits of Highly Effective People, Myers-Briggs Type Indicator, Personality Dimensions, FIRO-B Assessment, StrengthsQuest, and Low/High Ropes Course Facilitation.
At the Bush School, Ms. Pavelka works with faculty and staff to encourage students to become principled leaders and establish life-long leadership development strategies. Through intensive workshops, leadership assessment facilitation, and individualized coaching sessions, she provides opportunities for students to reflect on their values, attributes, knowledge, and skills in order to gain self-awareness and build goals for personal development.
Bush School Capstone
Bush School Master of Public Service and Administration Students
The research team consisting of seven students and a faculty advisor is conducting independent research for OneStar Foundation as part of the Bush School capstone project. The research focuses on providing a map of the state's nonprofit infrastructure to identify the roles and potential overlap or gap of services in the Texas nonprofit sector.
Charles Little
Senior Lecturer, Marketing and Management Department at Texas A&M University
Dr. Charles Little is a native Tennessean, born and raised in Nashville. He graduated from high school there in 1966 and attended Tennessee Tech University for his freshman and sophomore years of college.
After his first two years of college, Dr. Little entered the United States Air Force, where he served for two years. In 1970, he returned to finish his college degree, majoring in business at the University of Tennessee at Knoxville. Upon graduation with his B.S. degree, he remained at the University of Tennessee to pursue the Masters in Business Administration (MBA). He was awarded that degree in March of 1974 and immediately accepted a position with the United States Interstate Commerce Commission (ICC) in Washington, D.C.
Dr. Little served almost ten years as a criminal investigator with the ICC in Washington, Chicago, and Fort Worth, achieving the level of District Director and Supervisor of Investigations over an eight-state area while in the Fort Worth regional office. He moved into this supervisory position after less than six years of federal service. During this time, he either participated in or led major projects and investigations involving such criminal activities as illegal agricultural cooperatives, bogus brokerage activities, "lumping," weight fraud, and duplicate payments, all of which were covered by national news media.
Dr. Little was offered the position of Director of Transportation Services with the United States General Services Administration (GSA) in November of 1982. He accepted this position and spent the remainder of his career in various managerial and then executive positions working out of GSA's regional offices in Fort Worth, Texas. These positions included,Director of the Southwest Distribution Center, Director of Contract Management, and Director of Marketing and Business Development. During the course of Dr. Little's federal career, he led supply projects for military activities in the Middle East, Somolia, and the Falklands. He also led supply projects for such disasters as floods, earthquakes, tornados, hurricanes, and the bombing of the Alfred Murrah Federal Building in Oklahoma City.
During his career with the federal government, Dr. Little (beginning in 1980) pursued his Ph.D. in Business at the University of North Texas. After earning this degree in 1985, he began teaching graduate classes in Management and Marketing as an Adjunct Professor in the MBA programs at Dallas Baptist University and Texas Wesleyan University. During that time, he began writing his book, High Performance Work Teams, which he now uses in his classes.
In July of 2004, Dr. Little retired from the U.S. General Services Administration in order to accept the position of Associate Dean of Business at Texas Wesleyan University. He left that position in May of 2008 to accept his current position of Senior Lecturer in the Bush School of Government and Public Service at Texas A&M University.
In his spare time, Dr. Little stays busy researching and writing in his chosen academic fields of Marketing and Management. He enjoys golf, fishing, and traveling.
